WHO CAN I CONTACT FOR ANY INQUIRIES AND ISSUES?
Contact us at firstname.lastname@example.org for any inquiries and issues. We respond within 24 hours.
WHEN WILL MY ORDER BE PROCESSED?
All orders are handled and shipped out from our warehouses in USA. Please allow extra time for your order to be processed during holidays.
We process orders between Monday and Friday. Orders will be processed within 1 business day from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Once you place your order, please allow 24 hours to process your orders. After that, it will take 5-12 business days for delivery in the United States, and 7-15 business days for international orders (depending on location). Express shipping and 100 box orders take 3-7 business days worldwide.
WILL I BE CHARGED WITH CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in US Dollars, you will not be charged any extra money with customs/duties.
We are not responsible for delays caused by the customs department in your country. For further details of any delays, please contact your local customs office.
WHERE ARE MY ITEMS COMING FROM?
All items ship from USA.
WHAT IS INSURANCE?
Insurance covers accidental damage and/or missing item(s) during the shipment process. Due to the nature of international shipping, damage and/or missing items during transit cannot always be entirely avoided or predicted. Should such a situation occur, and provided you have paid for insurance during the order checkout, we may contact the shipping company directly on your behalf to claim financial compensation.